WHAT Before HOW: Practical, Lo-fi Tools for Alignment, Planning, and Understanding

Travis LaFleur

Budgets and deadlines often push us toward making and doing before we have a shared understanding of the problem space. Here we will explore a handful of lightweight techniques from an information architecture perspective that can compliment your existing UX toolkit. These approaches will help frame your design activities first in terms of WHAT would be good to do, setting you up to create even better HOWs.